Introduction
CASEFINITE Co., Ltd. (hereinafter referred to as "the Company") recognizes the importance of protecting personal information and considers it a social responsibility to appropriately utilize and safeguard such information. We are committed to making every effort to protect personal information.
Definition of Personal Information
Personal information refers to information related to an individual, including but not limited to name, date of birth, gender, phone number, email address, occupation, employer, and any other information that can identify a specific individual.
Collection and Use of Personal Information
The Company will collect and use personal information only within the scope of the following purposes. The collection and use of personal information by the Company are based on the voluntary provision of information by customers. If a customer provides personal information to the Company, it will be deemed that the customer has consented to the Company using their personal information in accordance with this policy.
  • To facilitate the delivery of products ordered from the Company.
  • To provide customers with useful and relevant information, such as new product or event notifications.
  • To contact customers for inquiries, confirmations, and gathering feedback to improve our services.
  • To handle various customer inquiries.
  • To use for purposes for which individual consent has been obtained from customers.
  • To use as foundational data when creating statistical reports.
Third-Party Disclosure of Personal Information
The Company will not disclose or provide personal information collected from customers to third parties, except in the following circumstances:
  • When prior consent or approval has been obtained from the individual.
  • When it is necessary to disclose or provide personal information to service providers within the scope required to achieve the intended purpose of use.
  • When disclosure is required by law.
  • When it is necessary to protect the life, body, or property of an individual, and obtaining consent from the customer is difficult.
  • In the event of a merger, company split, business transfer, or other circumstances where business succession is carried out.
Supervision of Service Providers
In the course of providing products or services to customers, our company may, at times, provide certain personal information to external service providers. In such cases, we will ensure that these service providers manage personal information appropriately.
Management of Personal Information
To prevent the leakage, loss, or damage of personal information, our company has appointed a Personal Information Protection Manager. We are committed to ensuring adequate security measures and maintaining the accuracy and currency of the personal information entrusted to us.
Our company is committed to promptly addressing customer requests for inquiries, modifications, or deletions of personal information that you have provided to us, within reasonable limits.
Our shopping cart is secured with a digital ID from GeoTrust. Data input and transmission within the shopping cart are protected by SSL encryption, ensuring that all communication between your web browser and our server is encrypted for the secure transmission of the information you provide.
Use of External Services
On our website, we use "Google Analytics" provided by Google LLC and "Hotjar" provided by Hotjar LLC (collectively referred to as "analytical services") to understand the usage patterns of the website.
These analytical services utilize cookies, which are mechanisms that temporarily store data on your computer through your browser when you visit our website. They may collect and record information about your behavior and interactions within our website. However, the data collected, recorded, and analyzed by these services does not contain identifiable personal information. The collected information is managed in accordance with our privacy policy or the privacy policies of the analytical service providers.
You can disable the settings of the analytical services by following the opt-out procedures provided by the service providers. Additionally, you can disable cookies through your browser settings.